The Network Operations Center (NOC) Operator is responsible for the daily monitoring, ticket handling, and incident response activities within Velociti’s Network Operations Center (NOC). Reporting directly to the NOC Manager, the Operator ensures adherence to established workflows, service level agreements (SLAs), and escalation procedures in support of Velociti’s Siteshield platform and connected systems. This role plays a vital part in delivering timely and effective support for Velociti’s cu…